UPS CEO Carol Tomé is my guest on this week’s episode of WSJ Leadership Institute Presents: Leaders. She was long-time CFO of Home Depot before retiring in 2019 and then emerging from retirement a year later to take UPS’s top job.
She sums up her strategy as “Better, not Bigger,” and puts both customers and employees at the center of her leadership. But what really struck me was her account of how little she knew about the state of the company, even though she had been on the UPS board since 2003.
All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8
Source: Wall Street Journal US Business · Summarized by HeadlinesBriefing