Apple has confirmed it is working on a fix for a significant bug affecting some iPhone 18 Pro and iPhone 18 Pro Max units. The issue causes the device to freeze and reboot after a failed Face ID authentication attempt. Users report that the phone becomes completely unresponsive to touch input following the failed try, only restarting after several seconds. The company plans to release a firmware update next week to resolve the problem. This temporary workaround leaves affected users unable to use their devices normally until the patch is deployed.

The bug appears specifically linked to the Face ID authentication process on these newer models. While Apple has not detailed the exact cause, the swift acknowledgment suggests they are treating it as a priority. The upcoming update should restore normal functionality for impacted iPhone 18 Pro and iPhone 18 Pro Max owners.