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Samsung fridge update bricks appliances, ruins food

Ars Technica •
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Samsung smart fridge owners are reporting that a firmware update has bricked their appliances, leading to spoiled food and ruined holidays. The issue began around September 22, with some users told that repair technicians might not be available until October. Samsung has stopped the update as of September 23 and aims to fix affected fridges by September 24, according to ZDNET Korea.

A Samsung representative acknowledged the problem on their forum, stating that an error occurred during testing, causing abnormal symptoms in power and screen for some customers. They are taking emergency measures through service centers and prioritizing customer support during the Chuseok holiday period.

One frustrated user declared, "Never update your Samsung refrigerator!" The incident highlights the risks of smart appliances, as updates can introduce new problems. While traditional fridges can break, they typically don't fail due to software issues when hardware is sound. This event serves as a reminder that extra technology can sometimes complicate simple products, as seen with other smart home devices.