Samsung has introduced a new Warranty and care hub in One UI 9 that centralizes device support within Settings. Galaxy users can now check warranty status, view Samsung Care+ eligibility, and access coverage details for all linked devices in one place. The hub includes built-in Diagnostics tools that test battery, charging, sensors, touchscreen responsiveness, and connectivity. If issues are detected, the system recommends fixes or directs users to repair options. Bixby integration allows users to ask troubleshooting questions without leaving the app. The feature debuts on Samsung's latest foldables: Galaxy Z Fold 8 Ultra, Galaxy Z Fold 8, and Galaxy Z Flip 8. Previously, users faced lengthy processes navigating warranty claims between Samsung and service centers. This new hub streamlines the experience by enabling repair requests directly from Settings, offering remote support, and allowing cost comparisons with Samsung Care+ pricing. The centralized approach aims to eliminate the bureaucratic confusion that plagued past warranty processes. Services may vary by country and device model.

The Warranty and care hub represents Samsung's effort to improve customer experience around device maintenance and support. By consolidating previously scattered functions into a single interface, users gain clearer visibility into their coverage and faster paths to resolution. The Diagnostics tool proactively identifies hardware and software issues, reducing the need for manual troubleshooting. Combined with Bixby's AI assistance, users can resolve common problems quickly. For more complex issues, the direct connection to authorized service centers simplifies repair requests.

While currently limited to newer foldable devices, Samsung plans to expand the hub to the Galaxy S26 series and older flagship models as One UI 9 rolls out more broadly.