Uber has announced a company-wide rollout of ChatGPT Work, an agent that helps employees take on a wide range of tasks within ChatGPT Enterprise, starting today. The rollout will make the tool available to more than 30,000 employees across Uber's global workforce, expanding from an initial pilot of 1,000 employees.
ChatGPT Work is designed to handle complex, multi-step tasks and deliver finished work. It connects with tools companies like Uber use every day, including Google Drive, Gmail, Google Calendar, and Slack, allowing workers to research information, prepare meeting briefs, create presentations, analyze data and complete workflows across applications. The expansion marks Uber's first company-wide deployment of an agentic platform built for knowledge work.
Uber will also gain access to OpenAI's portfolio of frontier models. GPT-6.1 Sol will be deployed as the default capability within ChatGPT Work, balancing frontier performance and cost efficiency. Teams can also use OpenAI's multimodal capabilities, including voice and image generation, to choose the right models and tools for different needs.
The rollout is supported by Uber's internal AI skills library, approved integrations and dedicated employee training, helping teams in operations, finance, marketing and product put the technology to work. Uber's developers will continue using Codex to accelerate software development. The companies plan to share further insights into adoption, use cases and measurable outcomes as the rollout progresses.
Source: OpenAI Blog · Summarized by HeadlinesBriefing