Openreach has confirmed the legacy PSTN network will permanently shut down on January 31, 2027, with no deadline extensions. The infrastructure arm of BT Group sent a formal warning to communications providers, stressing that any customers still relying on the old copper-based system face immediate disruption. This includes not only traditional landlines but also critical systems like point-of-sale terminals, fire alarms, security systems, and personal care alarms for the elderly.
The transition is part of a government-backed move to full fiber-optic digital networks. While most households have already switched to mobile or digital voice services, vulnerable groups and businesses risk being disconnected. Openreach has urged providers to launch a coordinated awareness campaign using TV, print, and direct outreach to ensure no one is left behind. Analysts and charities, including Age UK, emphasize that the responsibility lies with providers to actively support customers during the final phase of the switchover.
Source: Hacker News · Summarized by HeadlinesBriefing