The Sonos app disappeared from the iPhone and Mac App Stores roughly two hours ago, with its page now returning a 'can't be found' error. A manual search yields no results, preventing new downloads and updates. Sonos has confirmed the issue on its status page, citing a problem with iOS / Mac App Stores availability.

A red banner on the status site states the company is working on a solution, noting users may face issues until resolved. The same page shows a major outage for Sonos Account, suggesting the problems are linked. This affects core functionality for existing users.

This outage follows a February Bloomberg report detailing a major upcoming update to simplify navigation and add iPhone Lock Screen controls via Live Activities. Those changes were part of a broader effort to rebuild trust after the company's troubled 2024 software overhaul.

The sudden removal disrupts user access and comes amid planned improvements. Customers cannot download or update the app, and the company has not provided a timeline for restoration, leaving users in a difficult position.