Shortly after the iPhone Duo launched, a few users reported hinge issues causing cracks in the inner display. Apple responded to the reports, stating a small number of units are affected. The response from early users has been positive, with developers rapidly updating apps for its unique form factor. Apple indicates the problem is limited in scope and most users will not experience issues. Affected users are advised to contact AppleCare for a replacement. The crack typically appears shortly after purchase along the lower hinge, often accompanied by a stuck feeling or popping noise. Some images of the cracking are believed to be AI-generated, complicating the assessment of the issue's true scope. iFixit's teardown suggests a center support bar in the hinge may not be retracting properly, contributing to the failure.
Apple did not specify the cause or if a fix is planned. In-store replacements are available, though limited stock has led to wait times for some users. The issue appears isolated and is not considered a long-term defect. The iPhone Duo's innovative design has generated excitement, but early hardware reliability concerns have emerged alongside the positive reception.
Source: MacRumors · Summarized by HeadlinesBriefing