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Snapchat Launches AI‑Powered Brand Bots in Chat

Engadget •
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Snapchat now places brand‑backed AI agents inside its Chat tab under the label AI Sponsored Snaps. Users tap a light‑gray “Ad” badge next to a company name and converse with a bot that can answer brand‑specific questions. The first partner, Experian, shows how the bot can discuss credit scores, loans, and card offers directly within the app and help them compare rates today.

These AI agents replace generic queries with tailored marketing pitches, prompting users to take actions that benefit the sponsor. Snapchat’s chief business officer, Ajit Mohan, argues that conversation is the most valuable ad space, and AI accelerates the shift toward real‑time discovery and purchase decisions. The platform already logged over half a billion messages through its My AI feature since its launch today.

Consumers may question whether a brand‑centric chatbot offers more value than a general AI like Gemini or Claude. Snapchat’s rollout signals a push to make chat an ad‑native format, blurring the line between conversation and commerce. The move raises privacy concerns, but for brands it delivers a high‑visibility, interactive touchpoint that could drive measurable sales in the fast‑paced digital marketplace for marketers worldwide everywhere daily.