Even positive reviews can't guarantee a VPN will work for everyone. If CyberGhost isn't the right fit, you can stop its auto-renewal to avoid future charges. Cancelling doesn't immediately terminate access; you can still use the service until your current billing period ends.

To cancel a direct subscription, log into your account at cyberghostvpn.com. Navigate to the Subscriptions menu and select Cancel Subscription. If you subscribed through Apple or Google Play, you must cancel via your device's subscription settings, not CyberGhost's website. App stores handle all billing and refunds directly.

If you're within the refund window—14 days for monthly plans, 45 days for longer terms—contact CyberGhost support via email or live chat. Have your order number ready. For app store purchases, request refunds through Apple or Google. Once cancelled, consider alternatives like Proton VPN or ExpressVPN.