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Roli's Second Collapse Leaves Customers Without Support or Refunds

AppleInsider •
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Roli, the maker of Lumi Keys and Seaboard, has collapsed for the second time, entering administration on October 20, 2026. The company's previous insolvency in 2021 was followed by a rebrand to Luminary Roli, but persistent issues with order fulfillment, warranty claims, and customer communication have plagued the firm. Former CEO Roland Lamb was ousted earlier this year, with employees citing instability as a core problem.

Customers report ignored support requests and unfulfilled orders, with little hope of refunds. As dissolution begins, the community is stepping in—r/Roli users are developing open-source software to keep devices functional. The downfall stems partly from pandemic-era supply chain strain, which overwhelmed the company's ability to scale.

For now, owners must rely on community-driven fixes as Roli's official support vanishes.

Source: AppleInsider · Summarized by HeadlinesBriefing