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Apple Business Fixes the Shadow IT Mess in Apple Maps

9to5Mac •
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Apple recently launched a unified platform called Apple Business. This system merges Apple Business Essentials, Apple Business Manager, and Apple Business Connect into one portal. While free device management grabbed the headlines, the real win is how the company now handles business location data and place cards for organizations.

Previously, marketing managers often used personal accounts to claim business locations on Apple Maps. This created a shadow IT nightmare where former employees retained administrative access to company data long after leaving. IT teams had no visibility into who controlled their digital storefront, and recovering access required a manual process of mailing documents to the business.

Now, Managed Apple Accounts solve this by integrating with identity providers like Google Workspace. IT admins can assign specific roles and permissions using corporate identities rather than personal IDs. This allows marketing teams to manage the content while IT maintains the actual access. Revoking an account instantly removes a former employee's control over the company's Apple Maps presence.