Manchester United faces backlash from supporter groups including the Manchester United Supporters Trust (MUST), The 1958, and The Red Army after the club restricted online season-ticket accounts to combat illegal resale. The groups criticize the approach as heavy-handed, warning it could lead to revocation of tickets for innocent, long-standing fans.

A joint statement demands fair, proportionate, and transparent action, rejecting a "Ban first and ask questions later" process. MUST claims the club sent suspensions and cancellation notices to thousands of supporters, leaving them overwhelmed with help requests. The club declined to comment.

The club's process involves requesting information when anomalies typical of tout behavior are detected, with sanctions only after a response or 14 days without reply. No sanctions were issued with the initial email, and cancelled tickets will be reallocated to waiting-list or cup season-ticket holders.