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OpenAI faces second wrongful death lawsuit over ChatGPT suicide safeguards

Engadget •
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Kristie Carrier has filed a wrongful death lawsuit against OpenAI following her daughter Alice's suicide on July 2, 2025. The complaint alleges that Alice extensively discussed suicidal thoughts with ChatGPT in the months before her death, but the AI platform lacked adequate safeguards to intervene or alert family members.

This marks the latest legal challenge raising alarms about AI chatbot safety protocols. OpenAI previously faced a wrongful death suit last year, plus additional cases involving reinforced delusional thinking and overdose advice. Competitors including Character AI and Gemini have also encountered similar litigation over their chatbot safety measures.

The lawsuit seeks an injunction requiring OpenAI to implement stronger guardrails on its platform. While the company introduced parental controls last year and added an opt-in suicide contact feature in May, these measures fall short of automatic intervention for vulnerable users.

These repeated lawsuits signal growing legal pressure on AI companies to prioritize user safety over engagement metrics. The tech industry faces mounting scrutiny over whether chatbots can adequately handle mental health crises without human oversight.

If you or someone you know is experiencing suicidal thoughts, contact the National Suicide Prevention Lifeline at 1-800-273-8255. The line operates 24/7 with online chat options.