Airbnb has updated its hosting policies to restrict what guests can be asked to do during their stay. Hosts can make requests, but they must be reasonable and not involve tasks typically performed by cleaners. The platform specifies that asking guests to remove bedsheets or do laundry would be unreasonable, while gathering used towels is acceptable.
This policy change is part of broader updates allowing hosts to select from seven standard rules and add notes, which must be communicated only through the dedicated listing section. Hosts are prohibited from sharing these rules after booking via messages, signs, or in-person discussions to eliminate passive-aggressive signage. Exceptions may apply for unique situations, such as placing trash in animal-proof containers in bear-prone areas.
The revised policy takes effect on November 20.
Source: Engadget · Summarized by HeadlinesBriefing