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Brandy Melville Closes Fitting Rooms, Sparking TikTok Outrage

Wall Street Journal US Business •
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Brandy Melville has shut its fitting rooms, sparking backlash from its teenage base. The move removes the last chance for shoppers to try on the chain’s signature one‑size fits most pieces in store. Videos on Tik Tok show customers improvising, some slinging skirts over pants or arriving in swimsuits to test fit today for customers.

The chain’s decision appears linked to a spike in shoplifting, according to staff reports, and a TikTok trend where patrons use chewing gum to secure fitting‑room curtains for extra privacy. Without rooms, the brand risks alienating its core demographic while potentially cutting costs tied to security and maintenance for employees and investors today and they.

Retail analysts note that removing fitting rooms could squeeze margins if customers shift to online purchases, where return rates climb. Yet the move may curb theft losses estimated at a modest percentage of annual sales. Investors will watch how the change affects foot traffic and brand loyalty in a market hungry for authenticity among shoppers today and.

The fallout will test Brandy Melville’s brand promise of effortless style. If foot traffic drops, the chain may need to rethink its flagship store layout or enhance digital fitting tools. Meanwhile, competitors will watch to gauge whether the policy signals a broader shift toward tighter security and a streamlined in‑store experience for retail leaders today and.