Tasklet, a YC P26 startup building an AI platform for business operations, is hiring a Customer Success Engineer. The role involves owning inbound support, resolving complex technical issues across numerous services, and ensuring customer satisfaction. The ideal candidate will proactively assist high-value customers, drive product improvements by feeding insights back to engineering, and automate support workflows.

Responsibilities include managing customer interactions to enhance their perception of Tasklet, nurturing existing customer relationships, providing onboarding and training, and developing self-serve resources. The position is suited for individuals with 1–5 years of experience who are technology power users, excellent communicators, empathetic, and enthusiastic about AI and automation.

The compensation package includes a salary range of $130k to $180k, 0.05% to 0.15% equity, and competitive benefits. Applicants are required to submit a video introduction along with their resume and relevant links to [email protected], demonstrating their skills and suitability for the role.