SLA Credit Watch offers a public ledger for cloud service outages, automatically tracking vendor status pages to document downtime and the resulting Service Level Agreement (SLA) credits.

The tool monitors services from major providers like Amazon Web Services, Cloudflare, and Microsoft Azure. When an outage exceeds a predefined SLA threshold, SLA Credit Watch calculates the potential credit entitlement and notes the filing deadline. It currently tracks incidents for Twilio, among others, noting a recent SMS delivery delay that lasted 6 hours and 41 minutes.

Users receive email notifications detailing the credit calculation and filing deadlines for vendor-triggered outages. This system automates a typically manual and often overlooked process for businesses relying on cloud infrastructure, simplifying the claim process and ensuring vendors meet their uptime commitments.