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Microsoft Deletes 25-Year-Old Account After Compromise

Hacker News •
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A user reported that Microsoft deleted their 25-year-old account, including OneDrive data and thousands of euros spent on games, after it was compromised. The user expressed extreme frustration, stating that despite acknowledging their ownership and the compromise, Microsoft was unable to recover the account and instead deleted it. This included personal data such as their son's baby pictures. The user criticized Microsoft, one of the largest companies globally, for this action, calling it a "fucking shame."

The incident highlights concerns about account security and data recovery with major tech providers. The user's account had been active for 25 years, representing a significant loss of digital history and investment in games purchased through Microsoft's platform. The deletion occurred despite Microsoft acknowledging the account's legitimacy and the fact it had been compromised.

This situation raises questions about the procedures in place for handling compromised accounts and the potential for irreversible data loss. The user's distress underscores the emotional and financial value attached to long-term digital assets and personal memories stored online.