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AI-First Memos: How CEOs Are Reshaping Work

Hacker News: Front Page •
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In April 2025, Shopify CEO Tobi Lutke published an internal memo requiring teams to prove AI couldn't do a job before requesting headcount, making AI proficiency part of performance reviews. The memo went viral after Lutke leaked it himself, declaring 'stagnation is slow-motion failure' and setting reflexive AI usage as a baseline expectation. Box CEO Aaron Levie took the opposite approach, promising more headcount to teams that effectively adopted AI workflows.

Duolingo's Luis von Ahn declared the company 'AI-first,' cutting contractors for AI-replaceable work and introducing 'F-r-AI-days' for experimentation. The backlash was swift, with critics claiming 'AI first means people last.' By August, von Ahn told the New York Times the memo 'did not give enough context' and insisted no full-time employees were laid off. Fiverr's Micha Kaufman delivered the harshest message, telling employees 'AI is coming for your jobs' and instructing them to learn AI tools like Cursor and Legora.

Meta became the first major tech company to codify AI usage into employee evaluations starting 2026, while Klarna's Sebastian Siemiatkowski reversed course after aggressive AI-first positioning led to quality issues and a 40% workforce reduction. These memos reveal three distinct philosophies: AI as gate (Shopify, Duolingo, Fiverr), AI as ladder (Box), and AI as fait accompli (Klarna). The format itself has become strategy, creating accountability, setting external narratives, and generating peer pressure across industries.