Synology rolled out DiskStation Manager DSM 7.4, its latest NAS OS update, adding an AI‑driven advisor, new collaboration apps, and storage‑efficiency tools. The built‑in DSM Agent offers contextual recommendations inside the UI, lowering the skill barrier for advanced configuration. A future Agent 2.0 will enable natural‑language workflows across the ecosystem.

Enterprise‑grade Chat Plus and Meet launch in open beta, running fully on‑premises with granular permission controls and AI‑powered live translation. AI Search in Synology Drive lets users locate files via natural language and on‑device embeddings that recognize image and document content. HDD volumes now support post‑processing deduplication and compression, trimming storage footprints without degrading performance.

DSM 7.4 is downloadable now for all supported models, offering administrators a platform where AI automates routine tasks while keeping data under full control. By embedding intelligence at the OS level, Synology aims to differentiate its NAS line amid growing competition from cloud services, giving SMBs and enterprises a more self‑contained alternative.

Analysts note that AI‑enhanced management could reduce admin overhead by up to 30%, a claim Synology backs with internal benchmarks. The storage efficiency gains also promise lower total cost of ownership for HDD‑heavy deployments, a segment still favored by cost‑conscious firms. In practice, the update gives existing Synology owners a reason to postpone hardware refreshes.