HeadlinesBriefing favicon HeadlinesBriefing.com

Google recovers 'deleted' Nest video in abduction case

Ars Technica - All content •
×

Google recovered "deleted" video from Nancy Guthrie's Nest doorbell camera in her high-profile abduction case, despite the footage being beyond the standard 3-hour retention period for non-paying users. The video showed a masked individual approaching, covering the lens, and attempting to block the camera's view.

Google's Nest cameras typically delete all event history after three hours unless users pay $10-20 monthly for premium storage plans. Investigators initially believed no footage existed of the February 1 crime because Guthrie wasn't subscribed. However, Google retrieved the video from "residual data located in backend systems" nine days after the event.

The recovery exposes a gap between what users expect when they delete data and what actually happens in cloud storage systems. While Google claims it doesn't retain deleted videos permanently, this case demonstrates that "deleted" doesn't always mean permanently erased from company systems, raising questions about user privacy and data ownership.