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Lola is Booking.com's new AI travel agent

Engadget ·

🇬🇧 English

Booking.com has launched Lola, an AI travel assistant promising personalized recommendations, live availability, and direct booking capabilities. Backed by Booking.com's extensive ecosystem, Lola integrates with brands like OpenTable, KAYAK, and Agoda to offer hotel, restaurant, and activity reservations. The app features real-time pricing comparisons and natural language processing to learn user preferences.

While the basic service is free, premium features require a subscription. The Plus plan costs $5 monthly with a 12-month commitment, while the VIP tier is $25 monthly. VIP members receive up to 15% discounts on luxury hotels, Gold status for OpenTable reservations, priority event access, and premium airport services.

Lola represents one of the first dedicated AI agents for travel bookings, though it faces competition from Meta's Muse. As with all AI assistants, users should remain aware of potential errors, including hallucinations and booking mistakes. Note: CLEAR has been removed from the launch partner list in a recent update.

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🇨🇳 简体中文

Booking.com 发布 AI 旅行代理 Lola

Booking.com 已发布 Lola,这是一个承诺提供个性化推荐、实时可用性和直接预订功能的 AI 旅行助手。依托 Booking.com 的庞大生态系统,Lola 与 OpenTable、KAYAK 和 Agoda 等品牌集成,提供酒店、餐厅和活动预订。该应用程序具备实时价格比较和自然语言处理功能,以学习用户偏好。虽然基础服务免费,但高级功能需要订阅。Plus 计划每月 5 美元,需承诺 12 个月;VIP 计划每月 25 美元。VIP 会员可在豪华酒店享受最高 15% 的折扣,OpenTable 预订可获得 Gold 状态,优先活动访问权限和高端机场服务。Lola 代表了专用旅行预订 AI 代理的首批产品之一,尽管它面临 Meta 的 Muse 的竞争。与所有 AI 助手一样,用户应保持对潜在错误的警觉,包括幻觉和预订错误。注:在最近一次更新中,CLEAR 已从合计 11

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