Apple is reportedly using its existing "Presto" iOS upgrade machines to perform diagnostics on returned iPhones without opening the sealed packaging, a Bloomberg report by Mark Gurman reveals. The technology, already used for contactless software updates, aims to combat theft and reduce the waste of processing returns. Currently, retail staff must open returned boxes to verify device functionality, which prevents sealed units from being resold as new and forces costly warehouse repackaging.
By repurposing Presto to scan and diagnose returned iPhones in their original seals, Apple can process refunds faster while maintaining inventory quality. The report notes this is likely just one of many announcements at Apple's "Pro and Tell" event on October 28, where the company will reportedly unveil its first touchscreen MacBook Pro models, an OLED iPad mini, and potentially an M6-powered iMac.
Source: Engadget · Summarized by HeadlinesBriefing