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Anthropic faces class-action over Claude Max usage caps

Engadget •
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A Washington, D.C. resident filed a federal suit claiming Anthropic misrepresented the limits of its Claude Max subscriptions. The complaint alleges the company’s Max 5x and Max 20x plans, priced at $100 and $200 per month, deliver far less usage than advertised. The plaintiff seeks class‑action status for other U.S. subscribers.

Anthropic markets three paid tiers: Claude Pro at $17 monthly, and the newer Max tiers introduced in April 2025. While the website promises “up to five‑ or twenty‑times higher usage caps” than Pro, the lawsuit says actual caps are opaque and often lower. A five‑hour session reportedly consumed 15 % of the weekly allowance on the Max 20x plan.

Reddit users have long debated the opaque rate limits, and Anthropic’s own blog notes weekly caps were added after customers ran Claude Code continuously. The case underscores a growing friction between subscription‑style pricing and the compute‑intensive reality of large language models, a tension that could intensify as AI firms eye public markets.