Apple's new age verification requirement for UK App Store users launched with iOS 26.4, but many are encountering problems. The system, designed to comply with Britain's Online Safety Act, requires users to prove they're 18+ to access apps. While automatic verification worked smoothly for some, others face manual verification hurdles.

Confusion reigns over acceptable documentation. Apple accepts credit cards and driving licenses but rejects debit cards and passports. The debit card rejection stems from UK law allowing issuance to minors, while credit cards require users to be 18+. Passport rejection remains unexplained, though driving licenses (including provisional ones) are accepted. This inconsistency has frustrated users trying to prove their age.

For those still struggling after using approved documents, several workarounds have emerged. Some found success by waiting 10 seconds during license scans to avoid shadows. Others resolved issues by restarting their phones or adding credit cards to Apple Wallet. With regulators like Ofcom welcoming the verification rollout, Apple will likely need to clarify documentation requirements and expand accepted forms of ID to smooth the process for all UK users.