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Apple Tightens Stolen iPhone Guidance, Drops Contact Info Advice

9to5Mac •
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Apple has refreshed its stolen‑iPhone support page, adding sharper guidance for users who lose their devices. The update trims the old habit of posting contact details on the lock screen, warning that thieves can weaponize that data for social‑engineering scams. The page now stresses the urgency of activating Lost Mode immediately.

Instead of a phone number or message, the new instructions advise keeping the lock screen blank if the phone is confirmed stolen. Apple explains that removing the device from the Find My list would lift Activation Lock, making resale easier. Users are urged to leave the device listed so the lock remains intact.

The page also details Stolen Device Protection, noting its safeguards expire after a set period. Apple recommends marking the phone as lost right away, which forces biometric authentication for sensitive actions like accessing passwords or credit cards. This delay blocks thieves from hijacking the account even if they see the passcode entered.

Apple warns users not to disable Find My, because doing so removes the Activation Lock and simplifies theft resale. The updated guide underscores that the fastest response—activating Lost Mode, keeping Find My enabled, and refraining from sharing contact info—offers the best shield against social‑engineering tricks and keeps the device recoverable. The advice closes with a clear call to act.