Apple is publishing a range of support documents today to coincide with the launch of iPhone Duo, as it does for every iPhone launch. The documents cover Touch ID on iPhone Duo, troubleshooting hinge issues, and much more.
In one support document, Apple outlines what to do if you're experiencing problems with the hinge on your iPhone Duo. The issues addressed include the device not opening or closing completely, unexpected noise while opening or closing the device, a loose hinge, a bent or broken hinge, and enclosure damage that affects hinge operation.
Another document explains the software accommodations for using a case on iPhone Duo that partially covers the left edge of the outer display. After applying the iPhone Duo Case, a message appears on the display offering the option to adjust the screen size. Users can also adjust this at any time by opening Settings, tapping Display & Brightness, and turning on Shift Left Edge, which shifts the outer display content to accommodate the front portion of the case.
Apple is likely to continue adding support documents about iPhone Duo over the coming days. Documents published so far cover topics such as what to do if the device won't turn on or the screens are black, genuine Touch ID buttons, resetting the device using a Mac or PC if a passcode is forgotten, and troubleshooting button, Bluetooth, Wi-Fi, and display and multi-touch issues.
Source: 9to5Mac · Summarized by HeadlinesBriefing