Linq, a company enabling AI assistants within messaging apps, secured a $20 million Series A funding round led by TQ Ventures. The platform allows businesses to communicate with customers via iMessage, RCS, and SMS, offering a more authentic feel. This funding will fuel team expansion, new marketing strategies, and further technological advancements.

Linq's initial focus was digital business cards, later pivoting to improve business-customer SMS interactions. The emergence of AI agents shifted their strategy, with companies like Poke.com seeking to integrate AI chatbots directly into messaging platforms. This pivot led to significant growth, expanding their customer base and monthly active users.

Linq now facilitates over 30 million messages monthly, with a net revenue retention of 295%. The company aims to expand its platform beyond messaging, including programmatic voice, Slack, and email, wherever customers are. The goal is to make AI-to-human communication seamless.

This funding round highlights the growing intersection of AI and messaging. Companies are eager to integrate AI into existing communication channels. The ability to reach customers where they already are is a key advantage. Investors are betting on the future of conversational tech and frictionless interactions.