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Consumer Debt Crisis: Families Drown in Credit Card Balances Amid Soaring Costs

New York Times Business •
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Alex Watts, a hospital nurse in Ohio, exemplifies the growing reliance on credit as families grapple with escalating expenses. Despite earning $140,000 annually, his household faces a $1,000 monthly grocery bill increase and a gas price surge of 70 cents overnight, forcing them to cut savings and work overtime. Credit card balances hit a record $1.3 trillion nationwide, per the Federal Reserve, with delinquencies rising to 4.8%—the highest since 2017.

Healthcare costs and inflation drive the debt spiral. Opal Mattila, a Minnesota teacher, faced $3,500-per-person deductibles and filed for bankruptcy after medical bills. Meanwhile, buy now, pay later loans, often excluded from credit reports, mask deeper financial strain. JPMorgan CEO Jamie Dimon called borrowing habits “healthy,” but Experian data shows a national credit score drop for the first time in a decade.

Banks and policymakers warn of systemic risks. Kevin Hassett, a White House economic advisor, attributed spending to “extra money in pockets,” yet University of Michigan’s consumer sentiment index hit a post-recession low. Davette Ceasar’s credit limit was slashed by $10,000 without cause, plunging her score and jeopardizing her apartment search. Protect Borrowers’ Mike Pierce warned: “What happens when the music stops?”

The ripple effects extend to small businesses. Chicago speech therapist Vicki Morris sees clients skipping treatments, leaving her clinic with thousands in unpaid balances. She relies on credit cards for repairs, calling it a “hamster wheel” of debt. As healthcare subsidies shrink and insurance deductibles rise, families nationwide teeter on financial cliffs, relying on credit to survive—until the next crisis hits.