Tim Cook announces departure from Apple after 15-year tenure, sparking debate about the company's shifting focus under his leadership. While Apple celebrated record $19.2 billion services revenue and dominant Apple Silicon chip performance, critics argue the transition from Jobs-era product obsession to operational efficiency has eroded software quality. The author highlights persistent bugs in core systems: HomeKit devices disappearing, inconsistent System Settings redesigns across platforms, and Mail rules broken since 2008.

These technical frustrations reflect a cultural shift from Steve Jobs' meticulous product stewardship to a services-driven model prioritizing recurring revenue over user experience.