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LG ThinQ Terms of Use Analysis

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I installed the LG ThinQ app to remotely start my oven for dinner. After a recent HN post about LG malware, I disconnected my appliances and tried to delete my account, only to discover I must accept new terms first. I asked ChatGPT to summarize the agreement, which appears far more aggressive than typical terms.

Key concerns include: no arbitration opt-out — disputes require individual arbitration within one year; LG claims a perpetual, irrevocable, worldwide license to use and commercially exploit any user content; no privacy expectation for in-app communications; voice-enabled products may record family, children, and guests, with consent responsibility on the user; third-party AI systems may use appliance data without clear disclosure; marketing consent is bundled into use; targeted third-party advertising is permitted; liability is capped at the greater of the transaction amount, $100, or statutory remedy; and LG can push over-the-air updates or discontinue features without consent.

The author advises avoiding uploading photos, recordings, or detailed personal information. Local law may limit some clauses.