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Claude Design User Loses Projects After Unsubscribe - Warning

Hacker News •
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A Hacker News user is warning others about Claude Design after losing access to their projects following an unsubscription. The user had been on a Claude Code Max subscription for 5 months and decided to try Codex. Upon returning to Claude Design, they discovered they no longer had access to their previous projects. This was described as a first-time experience, as the user had never lost access to past sessions when unsubscribing from other LLM applications. The user also reported a similar issue with credits, where they received extra credits due to service issues but lost access to those credits once their plan ended, even after resubscribing. They expressed frustration that issues only seem to get addressed when users with large followings report them on social media.

Key Points:

- User lost access to all projects on Claude Design after unsubscribing from their subscription

- Credits earned during subscription became inaccessible after the plan ended

- Resubscribing did not restore access to previously earned credits

- User claims issues only get resolved for users with large social media followings

- Similar problems occurred when trying Codex with credit access