Helen Chiang, Xbox's first-ever chief operating officer, has left Microsoft just three months after taking on the role. The news comes from a short internal memo by Microsoft Gaming CEO Asha Sharma, obtained by The Verge, which simply states that Chiang is leaving the company and thanks her for her years of service. No reason was given, and Xbox's VP of communications, Kari Perez, said the company doesn't discuss individual personnel matters. There's no successor yet either, so Chiang's duties will be split among other Xbox leaders for now, with Sharma promising more details on COO leadership once plans are finalized.
Chiang had been at Microsoft for around 21 years, starting in 2005 and moving to Xbox in 2007, where Sharma credits her with helping build Xbox Live. She later led Mojang and became corporate vice president of the Minecraft franchise in 2020. Sharma created the COO position in July as part of her reset of Xbox, and it came with end-to-end profit and loss responsibility across content, hardware, platform, and services. That same reset includes around 3,200 job cuts by the end of fiscal year 2027, with hundreds of jobs already gone.
Of course, Chiang's exit is only the latest leadership shake-up at Xbox this year. Phil Spencer retired in February, with Xbox president Sarah Bond leaving alongside him, and Xbox recently named a former Reddit product chief as CEO of Mojang. Losing the executive meant to hold the whole business together this early into the reset probably isn't the kind of stability Xbox was hoping for.
Source: TechPowerUp News · Summarized by HeadlinesBriefing