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People really hate AI, so why can’t they get enough?

MIT Technology Review AI ·

🇬🇧 English

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

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🇸🇦 العربية

لماذا يكره الناس الذكاء الاصطناعي لكنهم لا يستطيعون الاستغناء عنه؟

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

لماذا يكره الناس ويحبون الذكاء الاصطناعي في نفس الوقت؟

يكره الناس الدفع العدواني للذكاء الاصطناعي من قبل شركات التكنولوجيا والاضطراب الاجتماعي الذي يعدون به، لكنهم يواصلون استخدامه بسبب فائدته، راحته، وعدم وجود بدائل قابلة للتطبيق—مما يخلق علاقة حب/كراهية.

العربية version →


🇧🇩 বাংলা

লोग কেন AI-কে ঘৃণা করে কিন্তু তার বিনা থাকতে পারে না?

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

লोग কেন AI-কে একসাথে ঘৃণা এবং ভালোবাসে?

লोग টেক কোম্পানিগুলোর AI-কে আক্রমণামূলক প্রচার এবং তা দ্বারা প্রত্যাশিত সামাজিক উথল-पुथলের জন্য ঘৃণা করে, কিন্তু তারা তার ব্যবহার इसलिए চালিয়ে যেতে থাকে কারণ এটি উপযোগী, সুবিধাজনক এবং এর কোনো व्यवहार্য বিকল্প নেই—এভাবে একটি প্রেম/ঘৃণা সম্পর্ক তৈরি হয়।

বাংলা version →


🇩🇪 Deutsch

Warum Menschen KI hassen, aber nicht darauf verzichten können

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

Warum hassen und lieben Menschen KI gleichzeitig?

Menschen mögen den aggressiven Drang von KI durch Technologieunternehmen und den versprochenen gesellschaftlichen Umbruch nicht, doch sie nutzen sie weiterhin aufgrund ihres Nutzens, ihrer Bequemlichkeit und des Mangels an lebensfähigen Alternativen – dadurch entsteht eine Hass/Liebe-Beziehung.

Deutsch version →


🇪🇸 Español

Por qué las personas odian la IA pero no pueden dejar de usarla

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

¿Por qué las personas tanto odian como aman la IA?

Las personas desaprueban el empuje agresivo de la IA por parte de las empresas tecnológicas y la agitación social que promete, pero continúan usándola debido a su utilidad, conveniencia y la falta de alternativas viables—creando una relación de amor/odio.

Español version →


🇫🇷 Français

Pourquoi les gens détestent l'IA mais ne peuvent pas s'en passer

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

Pourquoi les gens aiment et détestent l'IA en même temps ?

Les gens détestent la poussée agressive de l'IA par les entreprises technologiques et le bouleversement sociétal qu'elle promet, mais ils continuent de l'utiliser parce qu'elle est utile, pratique et qu'il manque des alternatives viables—créant ainsi une relation amour/ haine.

Français version →


🇮🇳 हिन्दी

लोग AI से क्यों नफरत करते हैं लेकिन फिर भी उसके बिना नहीं रह सकते

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

लोग AI से दोनों तरफ क्यों नफरत और प्यार करते हैं?

लोग टेक कंपनियों द्वारा AI के आक्रामक प्रचार और इसके द्वारा लाए जाने वाले सामाजिक उथल-पुथल से नफरत करते हैं, लेकिन वे इसे इसलिए उपयोग करते रहते हैं क्योंकि यह उपयोगी, सुविधाजनक है और इसके कोई व्यवहार्य विकल्प नहीं हैं—इस प्रकार एक प्रेम/घृणा संबंध बनता है।

हिन्दी version →


🇮🇩 Bahasa Indonesia

Mengapa Orang-orang Benci AI Tapi Tidak Bisa Lepas darinya?

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

Mengapa orang-orang sekaligus benci dan suka AI?

Orang-orang tidak menyukai dorongan agresif AI oleh perusahaan teknologi dan kerusakan sosial yang dijanjikan, namun mereka tetap menggunakannya karena manfaatnya, kemudahannya, dan kurangnya alternatif yang layak—menciptakan hubungan cinta/benci.

Bahasa Indonesia version →


🇯🇵 日本語

人々はAIを嫌うが、なぜか手放せない

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

なぜ人々はAIを同時に嫌いかつ好きなのか?

人々はテクノロジー企業によるAIの積極的な推進とそれが約束する社会的混乱を嫌うが、その一方でその利便性、使いやすさ、そして代替手段の欠如のために使い続ける—これにより愛憁の関係が生まれる。

日本語 version →


🇧🇷 Português

Por que as pessoas odeiam a IA mas não conseguem parar de usá-la

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

Por que as pessoas tanto odeiam quanto amam a IA?

As pessoas desprezam o impulso agressivo da IA pelas empresas de tecnologia e o tumulto social que ela promete, mas continuam a usá-la devido à sua utilidade, conveniência e à falta de alternativas viáveis—criando uma relação de amor/ódio.

Português version →


🇷🇺 Русский

Почему люди ненавидят ИИ, но не могут без него жить

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

Почему люди одновременно ненавидят и любят ИИ?

Люди ненавидят агрессивное продвижение ИИ со стороны технологических компаний и обещанный социальный переворот, но продолжают использовать его из-за его полезности, удобства и отсутствия жизнеспособных альтернатив — таким образом возникает отношение любви/ненависти.

Русский version →


🇨🇳 简体中文

人们为何讨厌AI却又离不开它

Over the summer I spoke with the CEO of Springboards, a startup building an LLM designed to produce more diverse responses than mainstream rivals. He admitted, “We often say that we’re a self-loathing AI company.” I joked back, “I guess that makes me a self-loating AI journalist.” It was a joke—but it captured a wider mood. Globally, love/hate feelings toward AI are now the norm.

Public sentiment is souring: the Pew Research Center reports more US adults believe AI will have a negative than positive impact, especially among the young. A Stanford University study found over half of people worldwide feel nervous about AI products. In a Gallup poll, 71% of US adults opposed new AI data centers in their area—more than opposed nuclear plants.

Yet adoption is soaring. ChatGPT hit a billion monthly users in May, per Sensor Tower. Google DeepMind’s Gemini logged 950 million users in July. Pew notes half of US adults now use a chatbot, double the 2023 figure. One in four use it daily. Across OECD countries, over a third of adults have used generative AI recently.

These surveys reveal two truths: many dislike AI, yet many can’t stop using it. The contradiction may stem not from separate groups but from the technology’s relentless push by companies like OpenAI, Anthropic, and Google. We’re being told to brace for massive social and economic upheaval—how could anyone feel otherwise? This mirrors past techlash around Facebook, Twitter, and Google Search.

But with AI, regulation is gaining momentum: all 50 US states have proposed or passed AI laws, totaling over 2,100 bills. Open-source alternatives to Google, OpenAI, and Anthropic now exist, offering consumer choice and market pressure. Trillion-dollar companies are hard to move, but the path ahead is not yet sealed.

为什么人们既讨厌又喜欢AI?

人们厌恶科技公司对AI的激进推动及其承诺的社会动荡,但他们仍在使用它,因为它具有实用性、便利性,且缺乏可行的替代方案——这就形成了一种爱恨交织的关系。

简体中文 version →