Private equity firm Frontenac has acquired Bill Gosling Outsourcing, a Barrie, Ontario-based business process outsourcing platform, from Owner Resource Group. The transaction marks Frontenac's entry into the BPO sector through this strategic acquisition. Financial terms of the deal were not disclosed.

Bill Gosling provides accounts receivable management, customer experience and other back-office services to enterprise clients across fintech, auto finance, digital native and utilities sectors. The company had previously been majority-owned by Owner Resource Group since December 2020, when ORG acquired control of the business process outsourcing platform.

This acquisition represents Frontenac's latest investment in the business services sector, expanding its portfolio of operational improvement-focused companies. The deal underscores continued investor interest in outsourcing providers that help enterprises streamline back-office functions and enhance customer experience capabilities.