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Yelp expands AI assistant to book restaurants, doctors and more

MacRumors •
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Yelp has rolled out an expanded AI Assistant that lets users book restaurants, schedule doctor appointments, and more—all within a single chat. Powered by hundreds of millions of real reviews, the bot answers specific requests, from vegan birthday spots with heated outdoor seating to gyms offering group classes and childcare. The feature launches today in the app’s Assistant tab.

Users can pose queries—such as “birthday dinner spots with vegan options and heated outdoor seating” or “top‑rated gyms with group classes and childcare”—and the assistant pulls matches from Yelp’s database. Once a place is chosen, the chat lets users reserve a table, book a medical appointment, order delivery, or request a quote, streamlining the whole process.

Yelp also integrates third‑party services like Vagaro, Zocdoc, and Calendly, letting users book beauty appointments, medical visits, or schedule consultations without leaving the app. The update coincides with a new AI‑powered personalization model for the iPhone and iPad home feed, and an AI Menu Vision that overlays dish photos, giving consumers clearer visual cues before ordering.

These upgrades position Yelp as a concierge that leverages its massive user‑generated data to deliver precise, end‑to‑end service booking. By keeping conversations in a single intuitive interface, the platform reduces friction for consumers and opens new revenue streams for the business. Yelp’s move underscores the growing role of AI in everyday commerce daily.