Apple is sending email surveys to some iPhone Duo buyers to gather feedback on display size, the crease, the under-display camera, and other features. The survey opens by asking why buyers chose the iPhone Duo now, with sample answers such as "I wanted to try Apple's first foldable," "It was an impulse purchase," and "I expect smartphone prices to increase."
Other questions cover the size of the Duo's display when closed, how visible the crease is, whether the under-display camera is distracting, and the quality of the camera's images. A final open-ended question asks what buyers would add or change about the device. It has been about two weeks since the Duo launched, and Apple often surveys customers after a new product debuts.
Many questions focus on compromises compared with standard iPhone models. The Duo's outer display measures 5.4 inches, about the same as the discontinued iPhone mini line. Its inner under-screen camera is limited to 4MP, a common complaint in reviews. The survey does not ask about Touch ID, the experience of running unoptimized apps, or the display cracks some users have reported, all of which are also frequent Duo complaints.
Source: MacRumors · Summarized by HeadlinesBriefing