Apple CEO John Ternus confirmed that iPhone Duo shortages will persist indefinitely following the company's latest earnings report. During an interview with Reuters after Apple reported record September quarter revenue of $114.5 billion, Ternus stated there is no timeline for when supply will catch up with demand. The device remains constrained as of today, with the ramp-up proceeding well but unpredictability remaining regarding when balance will be restored.
Orders placed today show delivery estimates extending into January, and retail stores have minimal stock available for online reservations. Ternus also addressed display issues affecting a "very small percentage" of units, noting Apple is offering replacements to impacted customers. The company directed affected users to contact AppleCare for support.
It is important to note that Duo sales are not included in the quarterly results as the device launched after the September quarter concluded. Apple retail staff have been instructed to discourage walk-in purchases without pre-orders, anticipating limited launch day availability.
Source: MacRumors · Summarized by HeadlinesBriefing