If your Frame or other Samsung TV is acting up, give these resets a try. Resetting devices is, oddly enough, an essential skill in the modern tech landscape. Aside from the fact that selling or trading devices like smartphones and laptops is incredibly common, it's an effective troubleshooting technique.
Factory resets force a device to revert to its out-of-the-box state, including options, processes and installed apps. It can be a royal pain to get things back the way you like — but it's better than dealing with crashes or broken features. There are few reasons to reset a smart TV, including Samsung models, yet things do sometimes go haywire.
A favorite streaming app might repeatedly freeze no matter how many times you reinstall it, or the OS might develop problems like video glitches. There's no guarantee that a reset will come to the rescue, but it's a good troubleshooting step. There's not much to performing one on a Samsung TV.
Just be sure to try simpler tactics first, some of which we'll go over later. Remember, once you've triggered a factory reset, there's no going back. On top of reconfiguring picture and sound preferences, you'll be redownloading apps and OS updates.
Before initiating a factory reset, be sure you have any PIN codes and passwords written down somewhere, including the logins for streaming apps and your Wi-Fi router. Once the reset is complete, you'll need these to get back to watching anything. Unless, perhaps, you're content with over-the-air TV, Blu-ray or a connected game console or PC.
Even then, you may want to get back online briefly to install updates for Tizen, Samsung's OS. Once you're sure you want to go ahead, follow these steps: From the home screen, select Settings. Click All Settings.
Choose General & Privacy. At the very bottom of the menu, click Reset. You'll need to enter a PIN, even if you haven't created one.
If you haven't chosen a custom PIN, enter 0000. Select OK. Your TV should begin the reset process a moment later.
Source: Engadget · Summarized by HeadlinesBriefing