Pixel owners are hitting a fresh roadblock: their devices refuse to recognize or activate eSIM profiles. The problem shows up on both Pixel 9 and Pixel 10 models, with error messages like “something went wrong” appearing during setup. Users report that the same carrier SIM works flawlessly on other phones, pointing to a software fault inside the handset.

The glitch first surfaced on the Pixel subreddit and quickly spread to the official Pixel Community Forum. One reporter noted the issue appeared after flashing the April security patch, while a clean install of the May update seemed to avoid it for some users. Google has confirmed awareness but has not scheduled a fix in any upcoming changelog.

For consumers, the bug undermines the convenience of carrier‑less activation that eSIMs promise, forcing many to revert to physical cards or delay network switches. With Google’s recent battery‑drain complaints still unresolved, the eSIM issue adds another sore spot to the Pixel reputation. Support forums are circulating workarounds, but none provide a stable solution.