Homeowners with Google's Nest Doorbell are reporting persistent Live View problems, leaving users in limbo. On the Google Home subreddit, users describe the Live View feature as 'broken' for over a week on older models, while newer wired outdoor cams function normally. Despite reporting the issue to Google, responses have been generic, with the company acknowledging 'many similar issues.' One user detailed a failed troubleshooting attempt that rendered their unit completely dead.
Adding to the frustration, a separate report mentions an Arlo camera experiencing a similar Live View bug. Google has asked users to follow specific troubleshooting steps, but these have reportedly failed. Curiously, one user noted Live View briefly resumed working, though no official update has been listed in Google's changelog.
This follows a pattern of issues after migrating from the Nest app to the Google Home app, where devices showed offline errors and lost features like video feeds and doorbell ringers. Google's recent Google Home, Nest, and Gemini for Home update in October offered limited Nest fixes, focusing primarily on Wi-Fi and speakers. With no clear cause or permanent fix yet identified, affected users continue to seek reliable live video from their devices.
Source: Android Central · Summarized by HeadlinesBriefing