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Steve Jobs' No 'Bozos' Rule: 3 Management Secrets

Yahoo Finance •
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Steve Jobs' management philosophy centered on avoiding what he called "bozos" - professional managers who knew how to manage but not how to do the actual work. Early in Apple's history, Jobs hired experienced managers to handle the company's growth, but quickly discovered this approach failed spectacularly. The hired managers, despite their credentials, lacked the technical expertise to contribute meaningfully to Apple's mission.

Jobs believed the best managers were often those who never wanted the job in the first place. He argued that exceptional individual contributors who reluctantly took on leadership roles made superior managers because their teams respected their expertise. This philosophy led him to promote Debi Coleman, a literature major with an MBA who became Apple's chief financial officer. Coleman herself acknowledged the high risk Apple took in promoting someone without traditional tech experience, yet she proved instrumental in the company's success.

Beyond hiring practices, Jobs emphasized collaboration and recruiting as core management principles. He viewed Apple as the "largest startup" in the world, fostering teamwork through shared vision rather than micromanagement. Jobs personally invested heavily in recruiting, seeking "insanely great" people who understood Apple's potential to bring technology to the masses. He believed that assembling a core group of ten exceptional people created a self-policing environment where only the best could join.