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Pet Grooming Industry Booms as Owners Treat Dogs Like Family

New York Times Business •
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The pet grooming industry is experiencing explosive growth as owners increasingly view their animals as family members worthy of premium care. Sam Cheow, a Manhattan resident, spends about $11,000 annually grooming his four Norwich terriers, with another $3,000 on specialty services like hand stripping. This reflects a broader trend where pet care has evolved from basic hygiene to a wellness-focused industry.

This shift mirrors the booming human wellness market, with owners extending their own health beliefs to their pets. Dogs now receive anti-aging peptide therapy, blueberry eye masks, and gourmet meals featuring manuka honey and salmon roe. The industry is projected to reach $19.5 billion this year and $46.7 billion by 2036, according to market research. Jane Lauder, heiress to Estée Lauder Companies, recently launched a venture fund focused on pet health and longevity, aiming to bring the same trust and transparency to pet care that exists in human beauty and wellness.

However, these premium services come at a steep price that many owners struggle to afford. While some cross borders to Mexico or Serbia for cheaper grooming, others like Ruth Zaplin in Washington D.C. pay $1,000 for 10-hour grooming sessions. The industry's growth reflects not just rising costs but changing attitudes—dogs have become "emotional infrastructure" in an increasingly isolated society, with owners willing to sacrifice their own grooming appointments to maintain their pets' wellness routines.