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Self‑driving cabs cut crashes, hurting roadside aid firms

Financial Times Companies •
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Self‑driving cabs recorded a 30% lower crash rate in 2023, a trend that is tightening the revenue stream for roadside assistance giants AA and RAC.

The decline in accidents translates directly into fewer dispatches for tow and recovery crews, shrinking the volume of service calls that fuel these companies’ core businesses.

Industry data show that the number of roadside assistance incidents fell by roughly 15% year‑over‑year, a figure that investors interpret as a warning that traditional revenue models may need to evolve.

Companies already exploring tech‑enabled support tools and partnerships with autonomous‑vehicle manufacturers may gain a competitive edge, while those clinging to legacy models risk eroding market share.