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Europe's Smart Border System Cripples Summer Travel

Financial Times Companies •
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Europe’s ambitious new electronic border system, the EES, has devolved into chaos just as the summer travel season peaks. Launched with fanfare to enhance security and track millions of non-EU visitors, the system instead is causing severe delays and flight disruptions across the continent. Airport operators warn of a “disaster” if rules aren't relaxed, with some Greek islands already shortening checks to manage queues.

Officials and airlines like easyJet and Ryanair criticize the decade-in-the-making EES, citing a lack of preparedness and operational oversight. Passengers face extensive queues for fingerprint and photo collection, leading to missed flights and significant passenger stress. The system's rollout, plagued by IT glitches and member state procurement issues, has created a fragmented technological patchwork rather than a unified border control.

This breakdown exposes a critical disconnect between the EU's security ambitions and the economic realities of its tourism sector, which relies heavily on visitors from the US and UK. The current disruption, described by one executive as “whack-a-mole,” is expected to worsen as the UK school holidays begin, threatening airline profits during their crucial summer harvest season.