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Business Schools Train Executives to Work Alongside AI

Financial Times Companies •
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Uniqa Insurance Hungary now lets an AI system called NiQA settle insurance claims autonomously, authorizing payouts up to a predefined threshold without human intervention. Since last month, the system processes photos, interprets documents and calculates losses in under 24 hours. Chief executive Krisztián Kurtisz credits the collaboration with Corvinus School for Executive Education and Development in Budapest for helping build the system.

Business schools including Insead, HEC Paris, Essec and UPF Barcelona are restructuring executive programs around AI collaboration rather than replacement. At Insead near Paris, leaders face simulations combining human judgment with machine inputs. HEC's AItelier platform forces executives to wrestle with questions like data ownership and accountability. MIT Sloan research supports the approach, finding human-AI teams outperform either alone.

The real challenge is organizational. Executives must decide when to trust, question or override AI outputs. Models degrade as conditions shift, and many feel pressure to adopt AI without grasping its implications. UPF Barcelona's workshops drive this home by requiring participants to sign off on consequential AI decisions — rejecting job candidates or denying loans — making accountability tangible rather than abstract.