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AI Cuts Water Leaks, Outpacing Traditional Listening Sticks

Financial Times Companies •
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For decades water utilities relied on listening sticks, prodding the ground for leaks. Today, companies are turning to AI to cut losses, optimise energy and curb sewage outflows. Singapore’s National Water Agency, a leader in the field, collects terabytes of data daily, using the technology to spot and fix leaks before they grow and reduce maintenance costs today.

Singapore reports a leakage rate of about 5%, while Japan’s Tokyo and Osaka cut losses to roughly 3.8% with AI‑driven monitoring. The technology also lets utilities trim staff, as the system automates detection and prioritises repairs, sparking a shift from reactive to preventive maintenance. This approach promises to slash operational expenses and improve water security across densely populated regions today.

In England and Wales, 20% of treated water still leaks, prompting hosepipe bans and sparking fears of shortages. British utilities lag behind, still using listening sticks. Northumbrian Water, however, has partnered with Origin Tech, a Newcastle start‑up that uses satellite radar and AI to detect leaks with 80% accuracy, repairing them without excavation and reducing repair times by half today.

Other UK operators are deploying radar sensors and AI to pre‑empt sewer overloads. Southern Water’s 34,000‑sensor network has prevented 4,000 sewage floods in a year, while Yorkshire Water aims to use AI to predict bathing‑site quality from quarterly samples. The shift signals a broader move toward data‑driven infrastructure management that could cut costs and improve resilience for water utilities today.