AI tools are reshaping UK dining, with the Fallow Group piloting platforms that streamline ordering, inventory and allergen checks. The company’s new “All Gravy” system lets staff query recipes via natural language, freeing waiters to focus on guest interaction.

The shift comes as rising energy bills, higher wages and tighter margins pressure restaurateurs. In March, nearly one in three hospitality firms had yet to adopt AI, a gap narrowing as software like Peckish proves capable of handling extensive stock lists and reducing waste.

Meanwhile, OpenTable’s AI‑powered Concierge, now live in over 65,000 venues, answers menu queries and manages reviews, saving operators time. These innovations illustrate how tech can trim costs while preserving the human touch that diners value most, positioning restaurants to compete against take‑away and supermarket chains.