Shopify experienced a partial outage on June 3, 2026, starting at 9:27 EDT. Merchants reported issues accessing the admin and Retail POS systems, while customers faced problems with storefronts and checkouts. Support access also became unavailable during the disruption.

The widespread technical difficulties impacted thousands of businesses relying on Shopify's e-commerce infrastructure. This represents a significant operational challenge for merchants who depend on these systems for daily transactions and store management.

Shopify engineers identified the problem and implemented mitigation efforts, with systems showing recovery as of 10:37 EDT. The company continues monitoring the situation to ensure full restoration of all affected services. The incident highlights the critical nature of platform reliability for e-commerce businesses.